Privacy Policy

Ford Plumbing and Heating is committed to protecting and respecting your privacy. This policy sets out the basis on which any personal data we collect from you or which you provide to us will be used by us. We aim at all times to process your personal data fairly and lawfully.

Please read the following carefully to understand our practices and procedures.

Who we are

Ford Plumbing and Heating have been established in Witney since 2014 and provide plumbing and heating services to domestic and commercial customers.

Ford Plumbing and Heating Limited is a private limited company registered in England and Wales with company number 8900467. Our registered office is: 13-15 High Street, Witney, Oxfordshire, OX28 6HT.

Our website

The website we operate is: www.fordplumbingandheating.net which is hosted on a Linux- based web hosting platform. The server is PCI compliant and has a custom web application firewall (WAF). The Ford Plumbing and Heating website has an SSL certificate for additional security.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide to us by filling in forms on the Ford Plumbing and Heating website.
  • If you contact us, we may keep a record of that correspondence.

Where we store your personal data

All information you provide to us is stored on password protected devices with up to date antivirus software.

As referred to above, we use SSL (Secure Sockets Layer) technology to encrypt the data on the Ford Plumbing and Heating website.

Use of your information

We may collect and use your data to:

  • Provide you with the services, products or information that you asked for; as well as information about other services, products or information we think might interest you where you have consented to being contacted.
  • Keep a record of your relationship with us and record the contact we have with you.
  • Ensure we know how you prefer to be contacted.

Who might we share your information with

We will not share your information with any third parties.

How you can access and update your information

You can contact us at any time to ask us to remove or amend your personal data. To make a request please contact us at info@fordplumbingandheating.net.

Cookies

Cookies are small text files stored in your computer or mobile phone’s internet browser (e.g. Internet Explorer, Chrome, Safari). They are usually used by websites to improve services for you, to find out more information about the popularity of a website and for delivering more relevant advertising.

Ford Plumbing and Heating use cookies for the purposes listed below.

Anonymous Analytics Cookies

We use Google Analytics software to monitor the number of people visiting the website, which uses a cookie to collect this information. Google Analytics only collects anonymous aggregate data, i.e. we cannot tell who you are or link data back to a specific username, and everyone’s data is shown as a whole, not individually. We use this only for statistical purposes to tell us information like how many people are new to the site or have visited before and which pages are the most popular.

Review of this policy

We keep this Policy under regular review. This Policy was last updated: 25th May 2018

Here at Ford Plumbing and Heating we understand the importance of having a plumber you can trust. That’s why we pride ourselves on attention to detail, quality workmanship and customer satisfaction. With all our work quality assured and fully warranted, you can expect a high quality service from start to finish – regardless of whether it’s a routine tap repair, burst pipe or new bathroom installation.

We keep our costs straightforward and fair. We will assess your specific requirements and the work required, and will make recommendations for cost effective solutions. You're in safe hands with us.